COVID Safe Travel

Bunyip Tours is committed to operating our services in a manner that ensures the highest levels of safety for our staff, our guests and members of the public.

We are proud to have been certified as a “Clean Practicing Business” by the Victorian Tourism Industry Council.

All touring guests aged 12 years & above are required to be fully vaccinated and must be able to demonstrate this – or a valid medial exemption – upon joining the tour.

Guest are required by law to check in using our QR code when boarding our touring vehicles and at present it is mandatory to wear a fitted face mask at all times while inside the touring vehicle. Should any guest have an exemption from wearing a fitted face mask, they must be able to demonstrate this to their guide upon joining the tour.

Our touring vehicles are cleaned & disinfected both between & during tours to ensure that all high-touch surfaces are kept as free as possible from possible infection.

At regular internals during the course of a tour, our tour guides will spray all air-conditioning intake vents with a hospital-grade disinfectant to ensure that any re-circulated air is maintained to the highest possible hygiene standards.

All cleaning & disinfecting agents used by our team are recommended by the Australian Government’s Therapeutic Goods Administration.

We have utilised business tools provided by the National Covid-19 Coordination Commission to undertake risk assessments across our business & to ensure that our protocols are at a high standard.

     

Conditions of carriage

All touring guests aged 12 years & above are required to be fully vaccinated and must be able to demonstrate this – or a valid medial exemption – upon joining the tour.

All guests will be required to use the provided hand sanitiser upon boarding their touring vehicle.

Until further notice – all guests will be required to wear a fitted face masks at all times whilst aboard our touring vehicles. These masks will be made available by our on-road team, should any guest not have their own supply. Should any guest have an exemption from wearing a fitted face mask, they must be able to demonstrate this to their guide upon joining the tour.

Should you have any questions or feedback about our Covid-safe measures, please don’t hesitate to contact us for more information.

 

COVID-19 Assurance Policy

Bunyip Tours is proud to provide our Covid-19 Assurance Policy to our guests. Bunyip Tours will provide a 100% refund if any guest that has booked on a tour is diagnosed with Covid-19 prior to their departure date, or if there is a government-enforced lockdown that does not allow the tour to run. To be eligible for the refund, customers will have to produce a positive Covid-19 PCR test certificate between 14 days and 24 hours prior to departure.

In addition, any travel companion of a customer diagnosed with Covid-19 will also receive a full refund if they choose not to join the tour.