Discover Victoria & Melbourne with Bunyip tours!

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Discover Victoria & Melbourne with Bunyip tours!

FAQS

FAQs - Frequently Asked Questions

What Should I Pack?

  • Good shoes/ boots for walking
  • Appropriate clothing for warm & cold conditions
  • Sunscreen, hat & toiletries
  • Camera (or just a phone if you prefer)
  • Water Bottle

Are There Any Luggage Restrictions?

Only hand luggage is allowed on our 1 day tours. On extended tours we request you keep your luggage to a maximum of 20 kgs in a backpack or soft overnight bag if you are travelling in one direction (i.e from Melbourne to Adelaide). For extended tours returning to Melbourne we ask you to keep your luggage to a small bag up to 5 kgs, enough for the duration of the trip.

What Sort Of Vehicle Will I Be Travelling In On Our Sightseeing Tour?

We’re committed to small group travel, so the maximum capacity of our touring vehicles is 24 seats. We also operate some smaller vehicles which accommodate 12 guests.

All of our vehicles are fully air-conditioned & are fitted with complimentary on-board Wi-Fi.

What Are My Payment Options?

We require full payment at the time of placing your booking. You can book online to secure a booking.

When booking online a confirmation will be e-mailed to you within moments of competing your booking.

Is There A Courtesy Pick Up Service Available?

Yes. For pick up times and locations, please click here.

Are Your Tours Wheel Chair Accessible?

As our tours are run in 12 to 24 seat Minibuses with no undercarriage storage bins, we are not able to accommodate wheelchairs or other bulky items.

However, in some cases exceptions can be made so it is best to contact us to enquire the tour you want to do including the date you would like to do it.

What Is The Difference Between The Great Ocean Road & 12 Apostles Tour And The Great Ocean Road Sunset Tour?

The Great Ocean Road and 12 Apostles Tour departs 8am and returns at approximately 9pm while the Sunset Tour departs 10am (winter) or 11am (Summer) and returns to Melbourne between 10pm (winter) and midnight (summer).

The Sunset Tour includes your group staying at the 12 Apostles while the sun sets, with an opportunity to view a truly unforgettable sunset scene.

Covid Safe Travel FAQ

What Covid Safe Travel protocols are in place for your tours?

Bunyip Tours is committed to operating our services in a manner that ensures the highest levels of Covid Safe Travel for our guests, as well as workplace safety for our staff and members of the public.

While were currently not able to operate tours, upon resumption of touring services we will have introduced a number of new Covid Safe Travel protocols that will allow our guests to travel with great peace of mind.

What cleaning procedures are you undertaking to ensure Covid Safe Travel?

Our touring vehicles are cleaned & disinfected both between & during tours to ensure that all high-touch surfaces are kept as free as possible from possible infection.

At regular intervals during the course of a tour, our tour guides will spray all air-conditioning intake vents with a hospital-grade disinfectant to ensure that any re-circulated air is maintained to the highest possible hygiene standards.

All cleaning & disinfecting agents used by our team are recommended by the Australian Government’s Therapeutic Goods Administration.

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