FAQs - Frequently Asked Questions

  • Good shoes/ boots for walking
  • Appropriate clothing for warm & cold conditions
  • Sunscreen, hat & toiletries
  • Camera (or just a phone if you prefer)
  • Water Bottle
  • Sleeping Bag (hire is available for $15)

Only hand luggage is allowed on our 1 day tours. On extended tours we request you keep your luggage to a maximum of 15 kgs in a backpack or soft overnight bag if you are travelling in one direction (i.e from Melbourne to Adelaide). For extended tours returning to Melbourne we ask you to keep your luggage to a small bag up to 5 kgs, enough for the duration of the trip.

We’re committed to small group travel, so the maximum capacity of our touring vehicles is 24 seats. We also operate some smaller vehicles which accommodate 12 guests.

All of our vehicles are fully air-conditioned & are fitted with complimentary on-board Wi-Fi.

We require full payment at the time of placing your booking. You can book online, or you can contact us by phone or email to secure a booking.

When booking online you can print an e-ticket, or can choose to have a booking confirmation e-mailed to any address you nominate (or both!)

Yes. For pick up times and locations, please click here.

As our tours are run in 12 to 24 seat Minibuses with no undercarriage storage bins, we are not able to accommodate wheelchairs.

However, in some cases exceptions can be made so it is best to contact us to enquire the tour you want to do including the date you would like to do it.

The Great Ocean Road and 12 Apostles tour departs 8am and returns at approximately 9pm while the sunset tour departs 10am (winter) or 11am (Summer) and returns to Mlebourne between 10pm (winter) and midnight (summer).

Our Great Ocean Road day tour includes a visit to the Cape Otway Light Station, which is not included in the sunset tour.

But on the other hand, the sunset tour obviously includes your group staying at the 12 Apostles while the sun sets, with an opportunity to view a truly unforgettable sunset scene.

Yes! Language translation sheets are available on all one day tours in the following language

Chinese
Italian
French
German
Japanese
Korean
English
App Translation
Celebrities
Lunch Included
Moderate Walking
Penguins
Fees included
Photo opportunities
Transport

Wilsons Promontory FAQ

The walks are on well-maintained tracks and suitable for most people. There are 2 main walks, 1 is approx 7.0km (2hrs), the other is approx 3.0km (1½hrs). There are other options if you do not want to walk so much.

History Of Wilsons Promontory National Park – read more information on Wilsons Prom

Ideally no, you need to be comfortable and wear something practical.

All entry fees & permits are included in your tour fares.

You will not be alone. There are other campers close to you and rangers who patrol the area. There may also be other people booked who stay with you.

The park has toilet blocks with hot showers; there is a general store for food supplies and the visitor information centre for assistance.